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Your comments on Cannock Chase Forest

5 Stars 5 Stars

Great day out at the chase, we went biking on the trails for the first time. We hired a bike at the birches centre and the staff there couldnt have been more helpful (thanks Simon). It was a great day and we will certainly be going back!

Anonymous, 3/Jun/2018

Thank you for your comments, we're glad you enjoyed your day!

Forestry Commission Response
5 Stars 5 Stars

Abhay Chaudhary, 1/Jun/2018
5 Stars 5 Stars

Anonymous, 19/May/2018
1 Star 1 Star

I agree with the comments about the state of the Chase.

I accept it is a commercial woodland but until recently that was balanced against open access and recreational use that has always been great as an accessible Cannock Chase.

Mechanical harvesting and thinning have left ruts and waterlogged areas, there are brash mats blocking wildlife paths and previously well used trails and large swathes of debris which will be a fire risk.

This is widespread including Tackeroo, Caitin memorial and around the German Cemetarywith road up to the penkridge road 12 inches deep in mud. All for wood to be chipped forhorsebedding?

There needs to be some management of the contractors toimprovehousekeeping and complete the necessaryremedi work.

The Charter for the FC was about preserving and enhancing the forest environment - not using John Deere and Timberjack equipment in an unmanaged way to make a mess of the Chase and damage the environ.ent while creating a safety hazard.

The old district foresters would less commercial but a lot more sensitive and sympathetic to The public accessing the Chase

Mark, 2/May/2018

Thank you for your feedback. Forest Operations are planned out in our Forest Design Plans which are published on our website they include details of when areas will be thinned, felled and re-planted as part of our sustainable management of the forest. The timber we produce is used for a variety of products including housing materials, fencing material and furniture. All Harvesting operations are carefully planned with our land management, wildlife and recreation teams to ensure they cause minimum impact, including selecting routes which have the less impact on formal facilities. After Harvesting operations all formal trails and facilities are re-instated. Brash will be left in the forest as this plays an important part of the Forest ecosystem. If you have any specific concerns about our contractors, please let us know by emailing info-cannock@forestry.gsi.gov.uk and we can follow this up further.

Forestry Commission Response

Why are trees being logged in the chase4

Tony John marshall, 1/May/2018

As part of our sustainable management of forests, we fell trees which enter the UK timber industry to produce a variety of products including housing materials, fencing material and furniture. Forest Operations are planned out in our Forest Design Plans which are published on our website, they include details of when areas will be thinned, felled and re-planted as part of our sustainable management of the forest.

Forestry Commission Response
4 Stars 4 Stars

Whilst it is a great facility in many ways, I have not been able to find any ancient trees in this ancient woodland. Can you tell me how old the oldest trees are and where to look. I very much hope that there are some ancient specimens. I havent seen anything that could be much older than a hundred years, most much less. There is an awful shortage of venerable trees in the land and I would hope that Cannock chase managers would want to promote and protect old native trees.

Lynn Beal, 30/Apr/2018

Thank you for your comments. Brocton Coppice is the best place if you would like to see some veteran trees, some are around 600 years old! Our expert team look after our Forests to balance the needs of people, nature and the economy, protecting rare and sensitive habitats.

Forestry Commission Response
5 Stars 5 Stars

Doesn't get boring after daily mountain biking for the past 10 years.

Henrog, 26/Apr/2018

I was & still am horrified by the devastation left by the tree felling on Tackeroo & many of the other places between Rugeley,Hednesford, Pye Green & Pottal Pool.

Could you please explain why the birch trees felled on Tackeroo are stacked up but most of the pine trees have gone?

The access roads on Tackeroo are a huge danger due to the deep tyre ruts & mud. I am disabled so find it difficult to find anywhere that is safe to walk nowadays. The contractors have disturbed the wildlife, completely crushed warrens & dens & cut off the wildlife trails. Many, many people are so disappointed in how these areas have been left, no clearup has been attempted and a lot of walkers are going elsewhere.

Jax Land, 18/Apr/2018

Thank you for your feedback. Cannock Chase Forest is not only a wonderful place for a walk but it’s also a working forest, producing around 20,000 tonnes of sustainable timber each year. Depending on the species of tree, the timber they produce goes on to be used in different timber products such as furniture, house frames and fencing stakes. We have Forest Design plans for all our forests which set our management proposals; these can be viewed on our website. These highlight when areas will be thinned, felled and then re-planted, transforming the landscape. Before any felling works commence, areas are surveyed by our expert teams of ecologists and wildlife rangers to ensure we do not disturb any protected species during our operations. Remedial works for the access road has been scheduled in, and will commence today.

Forestry Commission Response
4 Stars 4 Stars

Visited today with my young grandsons and my daughter. I took my 30 year old mountain bike and we rode the green trail. The trails are so easy to ride and the fun we had was truly fantastic. We the visited the cafe area where we happily ate our own picnic before getting hot drinks ( it was a cold day for April ) then off to the childrens play area and the den building before knocking two bells out of the drum area

Overall I was more than impressed with the facilities on offer and cannot wait to return to do

More of whats on offer

Thanks to all who work so hard to maintain mature in the raw whilst making it achievable for everyone no matter what age I loved the whole day as did my grandsons so looking forward to our return

Anonymous, 12/Apr/2018

Thank you for your feedback, we're glad to hear you've had a lovely day!

Forestry Commission Response
3 Stars 3 Stars

Im also disappointed in the increased cost of car parking and general state of the men trails. To state that the money goes back in to maintaining trails is a bit far fetched, if it is the case then can you please remind me how long the last section of follow the dog has been closed, with now other closures added in? Unnaceptable excuse and what was once a worthwhile trip for an all weather mtb loop has become a poorly maintained mish mash of closures, really badly damaged trail sections and general disappointment. Mtb is as bigger market as it's ever been and You really are falling well behind in the game, and it can be seen on a Saturday morning as numbers are hugely reduced To what they used to be. I really do look forward you your thoughts on this...

Steven Wright, 4/Apr/2018

Our teams of rangers, civil engineers, trail designers and volunteers are all working both behind the scenes and on site to complete the trail development works on the Follow the Dog trail section you mention as well as various other projects on site. Looking after the visitor facilities for Cannock Chase Forest is a big task, and we appreciate that you can’t always see the results of the work that is required. However we really are reliant on the revenue raised by the car parking charges to maintain these facilities, now and for the future.

Forestry Commission Response

Firstly i understand cannock is a working forest, and the price of timber is high at the minute and you've cashed in. But please tell me that after everything has been cut you are going to at least tidy the fire roads up!!! It's an absolute mess everywhere!!

Sean Flood, 22/Mar/2018

Thank you for your message. Timber is harvested in line with Forest Design plans which are published on our website www.forestry.gov.uk/cannockforest. After each harvesting operation and timber collection there will be plans in place to reinstate Forest roads and trails.

Forestry Commission Response
2 Stars 2 Stars

Parking rates have gone through the roof, machines only take coins when costs are 6, if you're going to charge people this month at least update your facilities.

John, 16/Mar/2018

Some of our car park machines accept card payments and we are upgrading our other car park machines so they also accept card payments. Our car parking charges are how we raise the revenue required to maintain the cycling and walking trails, visitor facilities, and play features here at Birches Valley. When you pay for car parking you’re making a direct contribution to this work, so thank you, we couldn’t do it without you.

Forestry Commission Response

I have recently purchased a visitors pass. I mountain bike so agree with with and how the funds from this are used. However, what with the lighter mornings, the pass has come somewhat redundant. Its now 7am on March 8th and perfectly light and safe to ride yet the car parks do not open till 7.30, so what is the point of purchasing a pass when its going to sit in the draw at home as I'm having to park in the vast amount of free parking around the chase and at an earlier time that allows me to ride early? As I said, I agree with what the money is used for but I do think you need to think of the vast amount of users who are up the chase early and not just bikers. I for one doubt I will re-purchase for next season if the times are not more suited to the time of year.

Andrew Barlow, 8/Mar/2018

Thank you for your feedback. Our car parking closing times not only take into account safety of our visitors but also wildlife constraints. Our car park opening hours are advertised on our website so you can check before you travel.

Forestry Commission Response
5 Stars 5 Stars

Is there still a Gruffalo or Stick man trail here?

Thanks

Sally, 21/Feb/2018

We currently have Gruffalo Orienteering on site, and we have some more Gruffalo fun planned for later in the year, be the amongst the first to find our by signing up here - https://www.forestry.gov.uk/gruffalo-signup

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4 Stars 4 Stars

We took our grandson who really enjoys being outdoors and walking in the countryside. We walked the blue trail from the visitor centre but some vandals had knocked post 7 down and part of the walk was missed but it was a great day out rambling around the chase plus a visit to the military cemeteries.

Anonymous, 20/Feb/2018

We're glad you enjoyed your visit to Cannock Chase Forest! The post you mention is on Staffordshire County Council land so we'll let them know so they can carry out the necessary works.

Forestry Commission Response
2 Stars 2 Stars

After phoning the park to see if the gruffalo spotter trial was on and being told it was we were very disappointed to find it was no longer there and hadn't been since November surely the staff should if known this? we had wasted a hour drive and 18 in parking. It was my sons birthday and we had a very upset boy. Ticket machines did not work and had to wait half hour for them to be fixed. Toilets where disgusting and baby changing facilities even worse. Very unhappy with the overall visit

Jenna, 18/Feb/2018

We are really sorry to hear about your experience. We have since doubled checked with our call centre to clearly highlight that the interactive Gruffalo Spotting trail is no longer in place. I believe a member of staff spoke to you at the time and offered you a refund on your parking. From time to time our machines do break, though half an hour seems a very long time, we will investigate what happen on this occasion. We try to ensure our toilets are checked and cleaned on a regular basis and we are sorry that on this occasion facilities were not up to standard. We will further investigate these failings.

Forestry Commission Response
5 Stars 5 Stars

We love taking our 20 month our son to Cannock Chase. Theres loads to do and just a perfect place for him to get some fresh air and to get in touch with nature. Are there any updates on the new Gruffalo trail? We really miss it, I mean... he really misses it!!!

Angie, 9/Feb/2018

Thank you for your feedback, we are glad you enjoy visiting our Forest. We have more exciting things planned for 2018, including some more Gruffalo fun, to be amongst the first to hear about what’s happening on site please follow us on Facebook www.facebook.com/cannockforest or sign up for email updates https://www.forestry.gov.uk/gruffalo-signup

Forestry Commission Response
5 Stars 5 Stars

Are there any updates on the Alabama Rot in the area? Weve been avoiding going with our dog, but miss it and were dying to go back!

Zoe Gynane, 26/Jan/2018

Thank you for contacting us. Vet Specialists have sadly confirmed two cases of CRGV or ‘Alabama Rot’ in a dogs who’s walks included Cannock Chase. We understand people are concerned however not enough is known about the illness, what causes it and where it comes from for anyone to be able to advise if any place is less risky than another. Fortunately cases are rare and we encourage people to read the veterinary specialist advice from Anderson Moores here: https://www.andersonmoores.com/owner/CRGV.php and if you are worried about your dog’s health, seek advice from a vet as soon as you can.

Forestry Commission Response
5 Stars 5 Stars

We always enjoy a visit to Cannock chase,upon visiting on new years day I unfortunately manage to loose my phone.i think it will have dropped off the roof of my car as I pulled out the space when leaving. I did return to look but didn't didn't find and was just wandering if someone had by any chance handed in. Thanks in advance for your help and would appreciate you asking around for me.

Ben Brookes-Walton, 3/Jan/2018

Hi, glad you enjoy your visits to Cannock Chase. Unfortunately we haven't had a phone handed into us.

Forestry Commission Response
5 Stars 5 Stars

Had a wonderful month working at Christmas Grotto and tree sales. Staff all so helpful and cheery, visitors enjoying themselves with walks,coffee n sausage , picking trees etc. Splendid place to visit.

William Hall, 20/Dec/2017
5 Stars 5 Stars

Hi I love the chase myself & my dog visit daily I hear so disturbing reports there have been a few cases of Alabama Rot reported if so do you know which area of the chase & what precautions to take

Julia, 28/Nov/2017

Thank you for contacting us. A local vet has sadly confirmed a case of CRGV or ‘Alabama Rot’ in a dog who’s walks included Cannock Chase. We understand people are concerned however not enough is known about the illness, what causes it and where it comes from for anyone to be able to advise if any place is less risky than another. Fortunately cases are rare and we encourage people to read the veterinary specialist advice from Anderson Moores here: https://www.andersonmoores.com/owner/CRGV.php and if you are worried about your dog’s health, seek advice from a vet as soon as you can.

Forestry Commission Response
5 Stars 5 Stars

Are horses allowed outside the visitor centre at Cannock chase

Anonymous, 18/Nov/2017

We do allow horses at Birches Valley, but advise that especially during weekends and school holidays we can be busy. If you are interested the AONB team have produced a couple of leaflets with some horse riding routes starting from quieter areas of Cannock Chase, there can be found by visiting http://www.cannock-chase.co.uk/Publications/Leaflets/.

Forestry Commission Response
5 Stars 5 Stars

The boy and I have just started mountain biking and really enjoyed our visit today. The two green trails are perfect for getting him used to his gears and also offer a few little off road options rather than just sticking to the path. Needless to say that he is hooked now lol

We live locally so will soon be regulars. I wonder if there is a season ticket or something for the parking?

The Chase is a beautiful place, there's nothing like it, and Birches Valley is one of the jewels in its crown. Nice friendly staff, clean amenities, litter free. 5 stars

MTB n00bs, 28/Oct/2017

We are glad to hear you enjoyed your visit to us! We have a Discovery Pass, which amongst other benefits covers parking for a year. More details can be found by visiting www.forestry.gov.uk/pass

Forestry Commission Response
5 Stars 5 Stars

My wife and I spent two days tramping your fabulous forest - 10.16 miles on day 1 and 10.75 miles on day 2 - and enjoyed it immensely. We only came to check it out and now we'll be returning for more. Thank you for all your work in managing this wonderful space.

One (small) jarring note was the proliferation on little black bags dropped by the wayside. People, eh?

Mr Ian Forshaw, 8/Sep/2017

We are glad you enjoyed your time here! If you are planning to visit regularly, you may be interested in our Discovery Pass which covers parking for the year - more details can be found at www.forestry.gov.uk/pass

Forestry Commission Response

Stopped here on Tuesday 22nd Aug for a break whilst touring on my motorcycle. I noted the car parking charge notices but when I checked closely motorcycles weren't listed, not even to say they're free. Being an honest person I went to the office but it was closed. Not wanting to risk it I carried on to Wolseley Garden Centre and had my break there so you lost my custom.

Are motorcycles free here? I note while surfing the FC site that other venues list a flat charge of 2 for motorcycles making you one of the few places that charge. Is this an attempt to deter motorcyclists?

Ian, 24/Aug/2017

Thank you for your feedback. Our car parking charges are how we raise the revenue required to maintain the cycling and walking trails, facilities, and play features here at Birches Valley, and we would like everyone who visits to contribute to this. However we understand that on a motorcycle you are limited to how you can display a ticket but we would encourage you to buy a ticket and keep it on your persons.

Forestry Commission Response
5 Stars 5 Stars

Had my first trip to Cannock to ride the Dog and Monkey trails on Saturday and absolutely loved it. 6 is a fair price to pay to use the facilities, I can't understand why people are complaining when you see how well maintained the whole set up is, will definitely be back again soon!

Michael, 21/Aug/2017
5 Stars 5 Stars

I have never visited this part of Britain before but needed to drive through this forest to reach my destination. How have they managed to conceal this amazing 26 sq mile forest in the heart of England? Recommended for all campers, walkers, etc. Its just beautiful.

Just passing through., 9/Aug/2017
2 Stars 2 Stars

Absolutely horrific place, putting charges up for the car park will encourage more idiots to park outside the forestry commission! It's already an absolute joke driving past these places. Maybe get a parking attendant out to these idiots to gain more money rather than charging the honest people yet more!

Anonymous, 17/Jul/2017

Car parking revenue enables us to look after Cannock Chase Forest for people and wildlife. Some of the work we do is visible but some is less visible and includes our expert team looking after the wider forest. We feel that £6 for a day at Cannock Chase Forest still represents good value for money, as it includes use of the toilets, walking trails, cycling trails, car park, picnic areas and play areas and we know that many of our visitors feel the same way.

Forestry Commission Response

Great place & the kids love exploring all the fairy tales and Gruffalo hunting. When is the Fairy / enchanted woodland day? Haven't seen any adverts on here or Facebook this year.

Claire, 16/Jul/2017

We are glad you enjoy your visit to us! Our Enchanted Forest day is on 9th August this year. Full details can be found in our events section of our webpage.

Forestry Commission Response

What a disappointment rick astley's warm up act was. She was similar to Karen Carpenter but all her songs were the same and depressing. All around were saying the same, spoils evening. Audience did not smile but and were not paying attention to her dirge. WHEREAS Tom Jones was a brilliant night for all in every way, so well done Cannock Forestry for that one.

laura Duffy, 10/Jul/2017

who manages cannock chase just out of curiosity had a great day out there

Anonymous, 1/Jul/2017

We are glad you enjoyed you day out! Cannock Chase has multi-ownership, mainly between Forestry Commission (based at Birches Valley) and Staffordshire County Council (based at Marquis Drive).

Forestry Commission Response

When are you doing the next demo day

Anonymous, 9/Jun/2017

Our upcoming events will be listed on our event webpage and on relevant event organisers webpages.

Forestry Commission Response

Visited the Chase today and walked Arpund the green route st Milford, was so disappointed to see lots of poop filled bags half way around the loop under a tree, their is no bin at Milford, I carried mine all the way round and home, why carnt other people do the same, so saddened for the wildlife

Tracy Ridgway, 29/May/2017

Milford Common is managed by Staffordshire County Council. We work hard to encourage people, such as yourself, to be responsible for their dog waste, and further information on FC dog policy can be found at www.forestry.gov.uk/dogs.

Forestry Commission Response
4 Stars 4 Stars

Had a wonderful few hours walking with the dogs and the only complaint is please, could there be a few more seats around the walks. We aren't spring chickens any longer and are both suffering with serious health issues, but exercise is part of the treatment to keep us on the go. However during our walk, both of us needed to reast and recover but apart from the 2 seats around a small lake/pond, those were the only ones we were able to use.Perhaps a couple of logs could be placed near to the path? Other than that we loved it and intend coming back again very soon.PS the dogs are absolutely cream crackered and are fast asleep!

Connie Davis, 5/May/2017

We are glad you enjoyed your visit and we'll take your comments on board when looking at the facilities at Cannock Chase, we currently plan to have some more resting spots around our Ladyhill Trail this year.

Forestry Commission Response
1 Star 1 Star

As a keen mountain biker I visit birches valley frequently, I went today with my husband and had my bike stolen in broad daylight from the top of a car which it was locked to. Absolutely gutted. I would like to see security stepped up as my husband had his bike stolen a few years ago from here in very similar circumstances. Such a shame, great MTB track but we won't be back.

Marcelle Chester-McCabe, 29/Apr/2017

We are sorry to hear about the theft of your bike. We work closely with the police and we would recommend you do not leave your valuables unattended. If you do see suspicious activity please report it to our Rangers and 101.

Forestry Commission Response

Hi there

I'd like to take my dog for a walk along the fair oaks trail and pools , what time can you come along as we prefer to walk first thing in the morning due to our dog being anxious around other dogs .

Maria , 2/Apr/2017

Our Car Parks are open from dusk until dawn, full opening details can be found on our 'planning your visit' section.

Forestry Commission Response

Not happy last week walked our dog as usual and there were lots of horses and horse boxes all though I don't mind horses why should they not be made to clear up there manure it was everywhere yet dog walkers are fined and looked down on if don't clean it up

Mrs I Blake, 18/Mar/2017

Thank you for your comments. There is no current requirement for horse riders for horse riders to pick up horse droppings after them. Unlike dog faeces, droppings from healthy horses pose minimal risk to human health. Re-mounting a horse can often be unsafe for horse riders, especially without horse mounting posts.

Forestry Commission Response
4 Stars 4 Stars

Would be 5 star but for the discarded dog poo bags at favoured dog walking spots. No signs or instructions of what to do with dog mess and no bins provided.

Diane Mahon, 13/Mar/2017

Our Forest code is to bag and bin your dogs waste around our visitor centres and to 'Stick and Flick' their dog waste into the undergrowth. We display posters with this information around our visitor centre and more details can be found on our website www.forestry.gov.uk/dogs

Forestry Commission Response

Im looking at purchasing a Cannock chase forest pass.

Is this what you call the Cannock and Hicks lodge pass?

Does it cover Chasewater? What other centres does it cover please?

ANNETTE JENKINS, 26/Jan/2017

This is our Discovery pass and covers a years parking at Birches Valley and Hicks Lodge, amongst other benefits. More information available at www.forestry.gov.uk/pass

Forestry Commission Response

What a shame stick man and gruffalo has gone. The star gazing trail is a lovely idea but not aimed at the same age. A pity you could not keep both

Anonymous, 18/Jan/2017

Thank you for your feedback, visit http://www.forestry.gov.uk/gruffalowhere you can sign up to be the first to find out when the Gruffalo returns!

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