Viewing PDFs

Viewing PDF documents

PDFs can be viewed or downloaded using Adobe® Acrobat® Reader. If you do not already have this software installed on your computer, click on the Acrobat link below to obtain a free copy.

Adobe Acrobat Reader

The free Adobe® Acrobat® Reader allows you to view, navigate, and print PDF files across all major computing platforms. Acrobat Reader is the free viewing companion to Adobe Acrobat.

Problems with PDF documents?

In some cases, there may be problems opening a PDF document directly from the web e.g. missing pages, crashing the browser. This is probably due to the known issue of older versions of Acrobat Reader and the "Fast Web View" feature. There are three workarounds.

• Option 1. Upgrade to most recent version of Adobe Reader
• Option 2. Disable the "Fast Web View" feature (see below)
• Option 3. Open and save the PDF document locally (Save to disk) instead of opening it directly from web.

To disable the "Fast Web View" feature if you are using Adobe Reader 5:

1. Load Adobe Acrobat Reader
2. Open the menu Edit/Preferences/General/Options
3. Disable the entry: Allow Fast Web View
4. Save the changes and exit Adobe Acrobat Reader
5. Reopen the web browser and try to view the file.

To disable the "Fast Web View" feature if you are using Adobe Reader 6 or 7:

1. Load Adobe Acrobat Reader
2. Open the menu Edit/Preferences/Internet
3. Disable the entry: Allow Fast Web View
4. Save the changes and exit Adobe Acrobat Reader
5. Reopen the web browser and try to view the file.