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Quality of Experience

 

A new methodology, combining quantitative and qualitative survey methodologies was developed in early 2003, to measure the quality of visitor experience. Surveys subsequently commenced in England in 2003 and in Wales in 2006. Reports are provided below.

2015 Surveys
On-site surveys:

 2014 Surveys
On-site surveys:

 2013 Surveys
On-site surveys:

2012 Surveys
On-site surveys:

2011 Surveys
On-site surveys:

2010 Surveys
On-site surveys:

2009 Surveys
On-site suveys:

2008 Surveys
On-site surveys:

2007 Surveys
On-site surveys: 

Community surveys:

2006 Surveys
On-site surveys:

Community surveys:

In addition in 2006, the quality of visitor experience was also examined using a new 'TRI*M' method, and mulit-variate segmentation analysis was used to examine the attributes associated with different types of visitors.

Market Segmentation and TRIM Report 2006

2005 Surveys
On-site surveys:

Community survey:

2004 Surveys
On-site surveys:

Community survey:

2003 Surveys
On-site surveys:

Methodology and Pilot Surveys

Pilot surveys were carried out at two forest sites and a 'health check' was developed to help forests managers evaluate quality of experience for visitors.

 

 

Last updated: 26th October 2016