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Terms and conditions for ticket-holders

Our standard terms and conditions of entry apply to e-tickets and tickets purchased on the gate.

Entry to Westonbirt Arboretum is conditional upon the following terms and conditions being met:

Please note that for operational, technical, safety or any other reason any advertised attraction or any of the facilities on site may be closed or otherwise unavailable at any time without notice.

Tickets are non-refundable and non-transferable and accordingly may not be sold or passed to any third party.

Westonbirt Arboretum may refuse entry, restrict access or request that visitors leave the venue at any time for reasons of health and safety, environmental or security concerns.

Entry may also be refused or visitors requested to leave for abusive, threatening or antisocial behaviour. In such circumstances, no refund will be given.

Opening times may vary. Please check current opening times by visiting

Dogs under close control are permitted throughout Westonbirt EXCEPT in the Old Arboretum and in all buildings on site, including the Welcome Building, public toilets, the Learning Centre, Great Oak Hall, Shop and Restaurant - with the exception of guide dogs, hearing dogs and assistance dogs.

Bikes are not permitted except children’s bikes and scooters, the height of which from ground to top of handlebars should be no more than 75cm. Management retain the right to refuse entry or eject visitors on bikes from certain areas or from Westonbirt at any time.

Under-16s must be accompanied by an adult. Children aged less than 5 years do not require a ticket.

Requests for refunds will be considered if submitted in writing on an individual basis and only if authorised by the Arboretum Director.

Failure to present a valid ticket, Friends of Westonbirt Arboretum membership card or other valid reciprocal membership scheme card may mean normal admission charges will need to be paid.

We reserve the right to request proof of age or entitlement for any visitor claiming child rate, student discount rate or carer’s entry entitlement.

Naked flames including barbeques and fireworks are strictly prohibited.

Gazebos and tents or camping of any kind are not permitted on site without prior permission of the Forestry Commission.

Visitors consent to recording, filming, CCTV and photography that may be used for promotional or security purposes.

The Forestry Commission reserves the right to change these terms and conditions at any time.

Friends of Westonbirt Arboretum members should also refer to the charity's own conditions of membership.

We hope you enjoy your visit and welcome your feedback.

Last updated: 8th August 2016

England's Woods and Forests are cared for by Forest Enterprise England, an agency of the Forestry Commission.