1. This event will continue regardless of weather except in the case of extreme weather conditions affecting the venue.
2. Tickets will only be refunded if the event is cancelled by the organiser and as long as the ticket is returned within 28 days of the due concert date. The booking fee is not refundable under any circumstances.
3. Please take care of tickets as duplicates cannot be issued under any circumstances.
4. Seating is not provided in the arena - folding chairs are permitted.
5. Umbrellas, tables, glass bottles, cans, non-plastic containers and non-plastic cutlery and crockery are not permitted. No more than 2 litres soft/ alcoholic drink per person. *(see below in regards to Alfie Boe concerts)
6. Naked flames including fireworks, BBQs and sparklers are strictly prohibited. Smoking cigarettes is permitted, please be considerate of others.
7. Laser pens, flags, banners, poles, parasols, gazebos, tents and dogs (apart from registered assistance dogs) are not permitted.
8. The Forestry Commission reserve the right to search all persons and all personal property and to prohibit any other items considered to be a potential hazard.
9. Photographic equipment with detachable lenses, tripods and audio visual or video equipment are not permitted in the arena.
10. No access to under 16s unless accompanied by a parent/guardian (18 or over). Children aged 5 and under do not require a ticket. Under 16s must be supervised at a maximum ratio of 1 adult to 8 children. The Forestry Commission may refuse entry without valid proof of age.
11. The Forestry Commission will not be responsible for damage or injury caused or that caused by third parties or for loss of personal property on site or left in vehicles.
12. Any person who fails or refuses to comply with instructions from any steward or other persons acting for the Forestry Commission may be removed from the venue and surrounding Forestry Commission land.
13. The Forestry Commission reserves the right to refuse admission. No person considered drunk or under the influence of drugs will be admitted.
14. Ticket holders consent to recording, filming, CCTV and photography that may be used for promotional purposes, by artists as a live product or for security purposes.
15. Tickets are not permitted for resale in the course of business or for a profit
16. The Forestry Commission reserves the right to change these terms and conditions at any time.
17. The purchase and use of this ticket shall constitute an acceptance of these conditions by the purchaser and holder.
* Please note that Term 5 of the Terms and Conditions will not apply to the Alfie Boe orchestral evening concerts. All other terms are still applicable.
